By: Julius Konton
Liberia’s drive toward transparent and coordinated governance communication gained renewed momentum as the Ministry of Information publicly commended the Civil Service Agency (CSA) for its consistent cooperation in disseminating government programs and policy outcomes to the public.
The commendation underscores growing efforts by the Boakai-Koung’s Administration to institutionalize the One Government, One Communication Platform, a national strategy designed to harmonize public messaging across ministries, agencies, and commissions.
The approach seeks to eliminate fragmented communication, strengthen public trust, and ensure that citizens receive timely, accurate, and consistent information on government initiatives.
Speaking at a one-day networking forum for government communicators, Deputy Minister for Public Affairs Daniel O. Sando praised the CSA’s leadership for setting a benchmark in inter-agency collaboration.
He specifically highlighted the role of CSA Director-General Josiah F. Joekai Jr., whose administration, he said, has demonstrated a sustained commitment to transparency and proactive information-sharing.
“Effective governance thrives on effective communication,” Deputy Minister Sando noted.
“The Civil Service Agency has shown what is possible when institutions work together under a single communication framework.”
A Strategic Shift Toward Unified Messaging
Historically, Liberia’s public communication architecture has been marked by institutional silos, often resulting in delayed or inconsistent public messaging.
According to internal government assessments, more than 70 percent of public-facing information previously originated from uncoordinated channels, complicating citizen engagement and policy awareness.
The One Government, One Communication Platform introduced by the Ministry of Information aims to reverse this trend by positioning the Ministry as the central clearinghouse for official government information, in line with its statutory mandate.
Since the platform’s rollout, officials report improved turnaround time for public announcements and stronger alignment in messaging across the executive branch.
Deputy Minister Sando emphasized that the CSA’s cooperation reflects the collaborative governance model championed by Joseph Nyumah Boakai, who has repeatedly urged public institutions to break institutional barriers and work collectively toward national development goals.
Building Capacity Among Government Communicators
The commendation was delivered during a high-level networking meeting convened by the Ministry of Information, bringing together heads and senior officers of communications units from across government.
The forum focused on improving coordination, standardizing communication protocols, and enhancing professional capacity among government communicators.
Participants examined best practices in public-sector communication, data-driven storytelling, and rapid-response information management key components in an era where digital platforms increasingly shape public perception and civic engagement.
Commitment to Transparency and Public Accountability
Deputy Minister Sando concluded by reaffirming the Ministry’s commitment, under the leadership of Matthew Jerolinmek Piah, to building a communication system anchored in transparency, unity, and responsiveness.
He noted that effective communication is not only about information delivery but also about accountability and citizen confidence in governance.
As Liberia continues public-sector reforms aimed at efficiency and service delivery, observers say the success of the One Government, One Communication Platform could serve as a model for strengthening democratic governance and public trust across West Africa.
